Welcome to Compass Housing

Compass Housing Services Co Ltd. (Compass) is a not for profit organisation, registered in 1985. Compass Housing primarily aims to alleviate the hardship of housing stress for low-to moderate-income-earning households by providing secure and affordable housing and delivering housing products for disadvantaged people who have difficulties sourcing adequate and affordable housing. Compass is the largest regional housing provider in Australia, currently managing over 3,000 properties.

Compass operates from ten facilities: a head office and nine branch offices in NSW. These branches include a specialist Affordable Housing office, a Homelessness project and also a Community Hub, which we facilitate and partner with many organisations and the community to deliver a range of services. Compass not only provides social, affordable and homeless housing options to those in need we also provide disability, supported and indigenous housing across NSW.

Compass operates in the Newcastle, Lake Macquarie, Wyong, Gosford, Maitland, Port Stephens, Cessnock, Singleton, Upper Hunter, Muswellbrook, Broken Hill, Central Darling, Dubbo and Broken Hill LGA’s. Compass’ head office and branch structure allows for continued growth of specialist skills over the whole organisation independent of the number of additional service centres or branches created.

Compass is regulated by the NSW performance-based registration system in its operations. Compass is registered as a Class 1 provider, meaning that we manage a large portfolio of properties and are subject to the highest level of regulatory requirements. In addition, Compass received full accreditation against the national Community Housing standards, demonstrating sound governance and management of tenancies, assets, stakeholders, people and finances. Compass is very proud of the high level of service we provide.

For our targeted client group we aim to be ‘your direction home’. We continuously work to increase the supply of housing for our potential clients, properly maintaining our housing assets and assisting clients in sustaining their tenancies.

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